On May 26, 2020, Chris Miller and Matt Paterson of Cloud Brigade provided a primer on Artificial Intelligence (AI), or Machine Learning (ML). While the bots have yet to come take our jobs, we take for granted how much of our daily lives already involve the use of AI. If your business is not actively using AI, this primer clinic will give you ideas on where to start, and how AI can increase sales, insights, and productivity.

This event covered key issues including:

• Overview of AI and ML

• Enjoy a fun experience at Blob Opera

• AI Example: Zillow Zestimate

• AI Example: customer segmentation for target marketing

• AI Example: improving customer support and “Smart Dispatching”

• AI Example: Sky Monitors for agriculture

• Using in-house accounting data (i.e., Quickbooks, etc) for understanding customer churn, sales volume, employee productivity, etc.

• How to use Chat Bots to streamline your customer experience