SCWorks Clinic: Zendesk CX Best Practices & Metrics for Startups

Join us at 11:30am Thursday 09SEP for a casual session with Fernanda Baker, Startup Partnerships Manager at Zendesk, as she shares learnings from analyzing CX trends of more than 4,000 early-stage companies!

Zendesk talked with 4,400 early-stage startups from around the world to see how Customer Experience (“CX “) strategies at high-growth companies were different from slower growth startups. The data shows that while there is no one-size-fits-all approach, startup success stories have one thing in common: the ability to provide more holistic support to customers from the beginning. Founders and CX leaders will walk away with tactical steps to immediately implement into their CX.