Jonathan Lo's presentation highlighted how Overstock achieved 12 consecutive quarters of positive EBITDA by mastering customer segmentation. By understanding specific customer needs and behaviors, they personalized marketing, boosting engagement and loyalty. Lo emphasized empathy and data as key drivers for long-term business success.
Read MoreMassimo Arrigoni discussed product development, customer insights, and failures, emphasizing problem-solving and user-driven innovation at CEO Works Luncheon.
Read MoreCreative thinking is crucial for advancing society and can help businesses excel. Learn what you can do to foster creativity in the workplace.
Read MoreDo you want to learn more about the latest AI business tools and how they can benefit your company? If so, mark your calendars for May 31st and register to attend our upcoming luncheon! We have two expert speakers lined up to discuss the various types of AI tools available.
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